My Bookings

1: Booking Management Options

With this feature, customers can:

• Download Tickets

• Send Email

• Send Invoice

• View Invoice

• Cancel Booking

• View Ticket Details

How to view ticket details:

• Click the “Ticket List” button to display all ticket details.

• In the Check Ticket column, click the “Check” link to verify a ticket. The system will then open a new page showing the ticket information.

Note: This link only displays ticket information — it cannot be used to update the Check-In status.

• Any client can verify a ticket via a link like this

https://demo.ovatheme.com/meup/?post_type=event&id_ticket=ID_Ticket&qr_code=QR_CODE&customer_check_qrcode=true
Example:
https://demo.ovatheme.com/meup/?post_type=event&id_ticket=10753&qr_code=a0476ba1e8e34221668b34897bd790ea&customer_check_qrcode=true

• If the admin want to allow customers to verify tickets, add the code below to the functions.php file in your child theme

add_filter( 'el_allow_no_login_check_qrcode', '__return_false' );

2: Transfer Ticket

The customer can transfer tickets to another customers.

Step 1: The Admin setup Settings in the Backend

go to: Events >> Settings >> Ticket Transfer

• Create a user account: The system will create an account for the transferee, allowing them to log in to the website and download tickets.

• Allow changing customer name: The ticket owner’s name will be updated to the transferee’s name.

• Add “(transfer)” after the customer name: The transferee’s name will be displayed like this: transferee’s name (transfer). Ex: John (transfer)

Step 2: The Customer transfers a ticket

• Firstly, the customer click "ticket list" button

• Next, the customer choose a ticket he want to transfer

• Then, click "transfer tickets" button and fill in receiver's information including email, name and phone number.

Step 3: The transferee will log in the website and download ticket in "Tickets Received" Menu

3: The admin customize template

you can add the shortcode to display “Completed”, “Pending”, and “Canceled” booking statuses in the Manage Booking section of the customer dashboard.

add_filter( 'get_list_booking_user_current_status', function(){ return array( 'Completed', 'Pending', 'Canceled ); } );