Manage Tickets

This is where all customer tickets are managed.

1: View All Tickets:

Go to Events >> Manage Tickets

This feature allows you to:

• Quickly find Tickets by Booking ID

• Download the PDF ticket or Send Tickets to Customers

2: Edit a Ticket

In the ticket list, click a "ticket number" to edit it. You can change Start Event Date & End Event Date of each ticket.

3: Add a New Ticket

Go to Events >> Manage Tickets >> Add new ticket

Add Details for the new ticket

4: Change Start Date, End Date of Many Tickets

If an event changes schedule, you can change Start Event Date & End Event Date for all tickets of that event

Go to Events >> Manage Tickets >> Reschedule Tickets

a) Step 1: Filter All Tickets of an Event

• Click “Send Mail All Customers” → The system will send an email to all customers. You can customize the email content, including updating event dates and providing the reason for the change

• Click "Export All Customer Emails" → The system will export all customer emails to CSV files.

b) Replace Date of Tickets

• Search tickets

• Replace Date