📕
Meup - Marketplace Events WordPress Theme
  • READ THE FIRST
  • Global
    • Youtube Tutorials
    • Install Theme
    • Update Theme/Plugins
      • Automatic Update
      • Manual Update
    • Support Theme
  • Basic
    • Header Settings
    • Update Footer
    • Home Page
    • Theme Options
      • Typography
      • Layout Global
      • Header Global
      • Footer Global
      • Blog
      • Event
      • Venue
      • Author
      • Site Identity
  • Main Features
    • How to make money with Theme?
    • VENDORS FEATURES
      • READ THE FIRST
      • Package
      • Create Event
        • Basic
        • Ticket
          • Internal link - No Seat
          • Internal link - Simple Seat
          • Internal link - Map
          • Event Online (Virtual Online)
          • External Link
          • Customize Template
        • Calendar
        • Coupon
        • Staff member
        • Cancel booking
        • Extra Service
      • My Listings
      • Wallet
      • General
      • My Bookings
      • My Wishlist
      • My Profile
    • USER FEATURES
      • READ THE FIRST
      • My Bookings
      • My Wishlist
      • My Profile
    • ADMIN FEATURES
      • Create Event
      • Manage Event
      • Manage Packages
      • Manage Venues
      • Manage Categories
      • Manage State, City
      • Manage Custom Taxonomy
      • Manage Custom Checkout Fields
      • Manage all Bookings
      • Manage all Tickets
      • Report Sales
      • Report User
      • Cancel/Refund Booking
      • Manage Withdraw and Payout
        • Method 1
        • Method 2
    • Settings
      • General
      • Event
      • Package
      • Checkout
      • Cancel Booking
      • Mail
      • Tax & Profit
      • Role
      • PDF Invoice
      • Ticket Transfer
      • Date Format
    • Elements in page
      • Search Form
      • Search Half Map
      • Event Category
      • Event Slider
      • Location Event
      • Event Slideshow
      • Event Grid
  • Login/Register User
    • READ THE FIRST
    • Setup Login, Register
    • Customize Register User Form
    • Admin Approve Vendor
  • Scan QR code in ticket
    • READ THE FIRST
    • Via Mobile Phone
    • Via Application
      • Install Application
      • Use Application
      • Customize Application
    • Via a link
    • Note
  • Frontend
    • Change Slug event
    • Event Archive Template
    • Event Detail Template
    • Cart Event Page
    • Checkout page in WooComemrce
    • Author Page
    • Customize PDF Ticket
    • Disable Marketplace
    • Vendor Dashboard
    • Mail
    • Update Sharing Social
  • Other
    • Mail chimp setting
    • Google Map
    • Translation
    • Find Icons
  • FAQs
    • Can't Book Events
    • Cart Event Error
    • Admin will approve event before publish it.
    • Login before booking event
    • when i create events, there is not ''booking button'' but ''share button''
    • Get Token Instagram
    • The vendor submit event without register package
    • Search go to home page
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On this page
  • 1: Admin enable allow to cancel booking
  • 2: Then vendor set up when crreate vent
  • 3: The customer cancel booking
  • 4: The admin refund money to customer

Was this helpful?

  1. Main Features
  2. ADMIN FEATURES

Cancel/Refund Booking

PreviousReport UserNextManage Withdraw and Payout

Last updated 9 months ago

Was this helpful?

1: Admin enable allow to cancel booking

Events >> Settings >> Cancel Tab

2: Then vendor set up when crreate vent

3: The customer cancel booking

The customer only can cancel booking before x days start event

After successful cancellation, the booking status will change to Canceled and the Ticket of that booking will be deleted.

4: The admin refund money to customer

Go to Bookings to search Booking ID

Check detail a booking

After click above link, the order in woocommerce will display:

When the customer cancel booking, an email will send to vendor, admin, customer with Booking ID (Set up cancel email ). The admin will know Booking ID canceled.

customers cancel booking
here