Manage Locations

1: Add Locations

Go to BRW >> Manage Locations >> Add New Location

2: How to Use Locations

2.1: Set Locations for a Product (Pick-Up & Drop-Off Pairs)

The feature allows you to set Pick-Up & Drop-Off Pairs for a Product and assigning a specific price or rule to each pair.

The feature is used when the cost of a trip often depends on the route between two locations, not just the pickup or drop-off location individually

The feature only applies to Day, hour, mix and period of time rental type

2.1.1: Set in Backend

You can setup location by Manually or via CSV file.

a) Manually

  • Go to Products >> Add New Product > Locations

  • Click "Add Location" and choose pick-up and drop-off pairs

  • Set route-based Prices (If Needed). The price will be added to the cart.

b) CSV file

Go to BRW >> Manage Locations >> Import Locations

To import locations from a CSV file:

  • Firstly , you need to specify the rental type ( it is transportation or day/hour/mixed/period ) to know where you can import CVS fie

  • Then, Choose a product

  • Next, Choose file

  • Finally, click "import" button

CSV format like here

2.1.2: Display in the Frontend

  • In Booking Form

  • In Cart, checkout and in Order Details

Note: If you have configured fees for each pick-up and drop-off location here, you should not add pick-up and drop-off pairs with route-based pricing.

2.2: Set Location Surcharge for a Product

The feature allow assigning a separate surcharge (extra fee) to each pick-up location and each drop-off location of a product.

Pick-up and Drop-off Location Surcharge is a useful feature that helps you apply more accurate pricing based on the actual service area. It is ideal for covering extra travel time, longer distances, higher operating costs, or special service zones. This feature becomes even more valuable when you manage many locations, such as 10 to 30 or more, where setting fixed prices for every route combination can be complex and time-consuming.

The feature only applies to Day, hour, mix and period of time rental type

Step-by-step to set location surcharge:

  • Go to Products >> Add new product >> Location Surcharge

  • Add pick-up locations and set a fee for each pick-up location

  • Add drop-off locations and set a fee for each drop-off location

Example: Set location surcharge for a product with hour rental type

The back-end settings are configured as follows:

Suppose a customer make a booking with

  • Booking Duration: From 10/03/2026 07:00 to 11/03/2026 08:00

  • Pick-up Location: Florida

  • Drop-off Location: Washington DC

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Rental Hours = 25 hours

Rental Fee = 25 ( rental hours ) * $10 ( "Regular price / Hour" ) = $250

  • Fee for pick-up location: $5 (Pick-up in Florida adds $5)

  • Fee for drop-off location: $10 (drop-off in Washington DC adds $10)

Total Amount = rental fee + Fee for pick-up location + Fee for drop-off location

= $250 + $5 + $10 = $ 265

Note 1: You can configure the system to charge only once if the pick-up location and drop-off location are the same. In this case, the location fee will be equal to the pick-up location fee.

Example:

The back-end settings are configured as follows:

Suppose a customer make a booking with

  • Booking Duration: From 10/03/2026 07:00 to 11/03/2026 08:00

  • Pick-up Location: Chicago

  • Drop-off Location: Chicago

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Rental Hours = 25 hours

Rental Fee = 25 ( rental hours ) * $10 ( "Regular price / Hour" ) = $250

  • Generally, the fee for the pick-up location is $7 (pick-up in Chicago adds $7), and the fee for the drop-off location is $9 (drop-off in Chicago adds $9).

  • However, the system allows charging only once if the pick-up and drop-off locations are the same.

Location Fee = Pick-up Fee only = $7

Total amount = Rental Fee + Pick-up Fee only

= $250 + $7 = $257

Note 2: If you have added Pick-Up and Drop-Off Pairs and set Route-Based Prices here, you should not configure a Location Surcharge.

3: Manage Locations in The Backend

+ You can see Pick-up Location & Drop-off Location of each booking with "Location" Column in "Manage Booking" ( go to: BRW >> Manage Bookings )

+ You can quickly find Orders by Pick-up Location & Drop-off Location ( go to: BRW >> Manage Bookings )

+ You can view Pick-up Location & Drop-off Location in order details

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