Via Application

Login application and use application to scan QR Code.

1: Download Application

a) Download application to install in Android OS

• Use .apk file to install in Android OS.

• Download .apk file in package theme. (Download the theme from Themeforest then unzip package, you will see app-release.apk )

  • 
• or Download .apk here: http://ovatheme.com/documentation/meup/app-release.apk

• We supports react-natieve code to build applications, so you can cutomize code and release in Google Store. Read here

b) Download application to install in iPhone

• The theme doesn't support file to install in Iphone.

• We supports react-natieve code to build applications, so you can cutomize code and release in Apple Store. Read here

2: Settings

You have to setup this before customers make a booking for events.

Go to Events >> Settings >> General >> General >> "Scan qr code with": "application" option

3: Register an user account for Staff in website

Example: Register an user in website like: Username: demo Password: demo

4: Setup "Staff Member" per event in website

• When the admin/vendor create an event, you have insert username of start in "Staff Member" tab

• Edit an Event >> "Staff Member" tab >> User name scan QR Code: Insert Username of Staff

5: Use Application

• Multiple devices can use the same account to log in.

• WordPress Installation URL: Insert your website url like https://demo.ovathemewp.com/meup/

  • Note: You must add a “/” at the end of the URL.

• Username / Password: This is the user account that you registered in the staff member tab when create event

• List All Events screen: Display all events that users can scan ticket.

  • If you don't see any event in listing, please check 2 bellow steps:

    • step 1: please logout application and login again.

    • step 2: Check surely you inserted username in "staff memeber" tab when create event.

  • Choose an event to scan QR Code.

Click "Scan QR Code" to scan ticket

Scan QR Code screen: Display the camera to scan the QR code. Each ticket can only be scanned once. If scanned a second time, the system will display invalid.

Example:

The First Scan: Display success if the ticket is valid.

The Second Scan: Per ticket only scan once. Display Fail if the ticket is invalid.

The Second Scan

6: FAQs

1: The QR code can be scanned multiple times.

• If your event lasts for X days, the customer can scan the QR code X times.

  • Example:

    If your event runs from 20 May 2024 to 24 May 2024, the customer can scan it 4 times.

• If you want the customer to be able to use the QR code only once, you can add the code below to the functions.php file in your child theme.

add_filter( 'el_filter_checks_remaining', 'el_filter_checks_remaining_custom' );
function el_filter_checks_remaining_custom(){
	return 1;
}

2: You can't login application

Please check surely you insert character '/' at the end of url.

3: You logged into the application but you don’t see any events in the application.

Please try some action:

• Step 1: Logout and Login application again.

• Step 2: You have to insert value for "Secret Key QR Code" setting

  • Events >> Settings >> General >> General Settings >> Secret Key QR Code: Insert any value.

• Step 3: Check your server with CORS (Cross-Origin Resource Sharing)

• Step 4: You have to insert Username in "Staff Member" of an event.

• Step 5: Deactive extra plugin (like Google Ads) and test again.

• Step 6: Your host restrict get data from 3rd application. You have to contact your host provide about this problem.