# Wallet

If either the user or the vendor cancels the booking, the system will refund the money to the user’s wallet, and they can withdraw it to a bank account or another payment wallet.

<figure><img src="https://4016371164-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M1-bzGggknMKVWOqg5-%2Fuploads%2FMUWiCMOOkDrdy9Ld1Zmm%2FScreenshot%202025-11-20%20at%2017.38.27.png?alt=media&#x26;token=a9d2aee6-d4cb-4f16-9c72-d2b292e055e0" alt=""><figcaption><p>Manage Wallet</p></figcaption></figure>

The user can choose a payout method in My Profile and then make a withdrawal.

<figure><img src="https://4016371164-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M1-bzGggknMKVWOqg5-%2Fuploads%2FSelEGZCIY7pUTiqMNK8e%2FScreenshot%202025-11-20%20at%2017.50.15.png?alt=media&#x26;token=eb8e355f-2198-453f-816d-a46ac6e3ceb6" alt=""><figcaption><p>Withdraw</p></figcaption></figure>

The admin will review your withdrawal request and send the money to you.

<figure><img src="https://4016371164-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M1-bzGggknMKVWOqg5-%2Fuploads%2FXEzyvosYoR2ES7VUDyv4%2FScreenshot%202025-11-20%20at%2017.56.27.png?alt=media&#x26;token=28a4abac-4a4c-423d-b50b-f5ae29f39112" alt=""><figcaption></figcaption></figure>

The admin clicks a payout record, manually sends the money to the user, and then updates the payout status to either Completed or Canceled.

<figure><img src="https://4016371164-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M1-bzGggknMKVWOqg5-%2Fuploads%2FOEcy9SD0Qiz5QsDSMKz6%2FScreenshot%202025-11-20%20at%2018.04.50.png?alt=media&#x26;token=cc0e3626-2164-4c6c-b6b0-0d72cfc2e1cd" alt=""><figcaption></figcaption></figure>
