# My Bookings

## 1: My Bookings

The customer can download Tickets, Send mail, Send Invoice, View Invoice, Cancel Booking after booking an event.

![](https://4016371164-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M1-bzGggknMKVWOqg5-%2Fuploads%2FhJAIksWZWWNpIzxRVwbQ%2FScreen%20Shot%202023-12-13%20at%2014.39.42.png?alt=media\&token=12afa899-369d-4837-b7c6-4cff657cc2c3)

* Click "Ticket List" button to display  Ticket Details

<figure><img src="https://4016371164-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M1-bzGggknMKVWOqg5-%2Fuploads%2FBVupqd6h6QhdnE3bp1mR%2FScreen%20Shot%202023-12-13%20at%2014.52.39.png?alt=media&#x26;token=38663019-c24f-4b16-af6c-1ad94f3ca972" alt=""><figcaption><p>Tickets Popup</p></figcaption></figure>

* Click "Check" link to verify ticket: The system will display info of ticket via link. Note this link only display info of ticket and can't update Check In status.

<figure><img src="https://4016371164-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M1-bzGggknMKVWOqg5-%2Fuploads%2F9RTwREJcg5ec43GEaVpM%2FScreen%20Shot%202023-12-13%20at%2014.53.26.png?alt=media&#x26;token=1f809448-a4e0-47de-bad8-af261015dce6" alt=""><figcaption></figcaption></figure>

* Any client can verify a ticket via a link like this

```
https://demo.ovatheme.com/meup/?post_type=event&id_ticket=ID_Ticket&qr_code=QR_CODE&customer_check_qrcode=true
Example:
https://demo.ovatheme.com/meup/?post_type=event&id_ticket=10753&qr_code=a0476ba1e8e34221668b34897bd790ea&customer_check_qrcode=true
```

* You can disable this. If you want to allow customers to verify tickets, add the code below to the `functions.php` file in your child theme

```
add_filter( 'el_allow_no_login_check_qrcode', '__return_false' );
```

## 2: Transfer Ticket

The customer can transfer tickets to another customers.

### Step 1: Setup Settings

go to: **Events >> Settings >> Ticket Transfer**

<figure><img src="https://4016371164-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M1-bzGggknMKVWOqg5-%2Fuploads%2FwOpSj2qa2h14wj63fb6u%2FScreen%20Shot%202023-12-13%20at%2015.09.44.png?alt=media&#x26;token=f360f471-b783-493d-85fc-fca0d825a8cb" alt=""><figcaption></figcaption></figure>

* **Create a user account:** The system will create an account for the transferee, allowing them to log in to the website and download tickets.
* **Allow changing customer name:** The ticket owner’s name will be updated to the transferee’s name.
* **Add “(transfer)” after the customer name:** The transferee’s name will be displayed like this: transferee’s name _(transfer)_. Ex: John (_transfer_)

### Step 2: The Customer transfers ticket

<figure><img src="https://4016371164-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M1-bzGggknMKVWOqg5-%2Fuploads%2FvRrlYXxXCjVUiwd6Zsza%2FScreen%20Shot%202023-12-13%20at%2015.18.20.png?alt=media&#x26;token=b6126842-656a-4d86-9516-198ff41833c2" alt=""><figcaption></figcaption></figure>

### Step 3: The transferee will log in the website and download ticket in "Tickets Received" Menu

<figure><img src="https://4016371164-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M1-bzGggknMKVWOqg5-%2Fuploads%2FTpmJEPwGxISYX2EGzk2P%2FScreen%20Shot%202023-12-13%20at%2015.19.29.png?alt=media&#x26;token=268039a6-b0d1-4636-aad8-506fca6e6728" alt=""><figcaption></figcaption></figure>

## 3: Customize template

Display "Completed", "Pending", and "Canceled" in manage booking of customer

![](https://4016371164-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M1-bzGggknMKVWOqg5-%2F-M8J8fAG9ZBdeTE6Cbqh%2F-M8JAq4wjjew5d68hbK3%2FScreen%20Shot%202020-05-27%20at%2010.30.53%20AM.jpg?alt=media\&token=9fd46ef6-7344-4488-a85b-6255f2405041)

```
add_filter( 'get_list_booking_user_current_status', function(){ return array( 'Completed', 'Pending', 'Canceled ); } );
```
