> For the complete documentation index, see [llms.txt](https://ovatheme.gitbook.io/brw/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://ovatheme.gitbook.io/brw/common-fields/deposit-and-insurance/insurance.md).

# Insurance

## **Watch the Tutorial Video**&#x20;

{% embed url="<https://youtu.be/uJhx8wusTSw>" %}

### 1) Defined

Add a fixed insurance fee that is automatically included in the cart total for every booking of this product.

**Field**: <a class="button primary">insurance</a>

**Applies to rental type**: <mark style="background-color:$success;">All Types</mark>

### 2) Config in Product

| Field                                  | Description                                                                 |
| -------------------------------------- | --------------------------------------------------------------------------- |
| Amount of insurance `amount_insurance` | Fixed price amount added to the cart. Leave blank or set to `0` to disable. |

<figure><img src="https://4082525133-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa2OkFafBNY1uvQO4naAL%2Fuploads%2FXa0XOKLUntB58Th4p6Om%2FScreenshot%202026-06-22%20at%2010.56.17.png?alt=media&amp;token=4e20f61a-afcc-48c8-a970-af147ba08eb9" alt=""><figcaption></figcaption></figure>

### 3) Example

<div><figure><img src="https://4082525133-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa2OkFafBNY1uvQO4naAL%2Fuploads%2FXa0XOKLUntB58Th4p6Om%2FScreenshot%202026-06-22%20at%2010.56.17.png?alt=media&amp;token=4e20f61a-afcc-48c8-a970-af147ba08eb9" alt=""><figcaption><p>Setting</p></figcaption></figure> <figure><img src="https://4082525133-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa2OkFafBNY1uvQO4naAL%2Fuploads%2FYwaKbBf9MHeE4f3TiR9t%2FScreenshot%202026-06-22%20at%2010.57.47.png?alt=media&amp;token=49bd568e-5d11-4935-a4be-644eb2d96ab0" alt=""><figcaption><p>Booking Form</p></figcaption></figure> <figure><img src="https://4082525133-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa2OkFafBNY1uvQO4naAL%2Fuploads%2F3UfPMp3TaDmrVIOI23NT%2FScreenshot%202026-06-22%20at%2010.59.17.png?alt=media&amp;token=2317d2d5-31b9-40b1-853c-8fb901eceb85" alt=""><figcaption><p>Cart Page</p></figcaption></figure> <figure><img src="https://4082525133-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa2OkFafBNY1uvQO4naAL%2Fuploads%2FB7gpDINeT3VpPPJg1NBF%2FScreenshot%202026-06-22%20at%2010.59.54.png?alt=media&amp;token=fc35b328-9b20-4c67-869a-e7580816f7db" alt=""><figcaption><p>Checkout Page</p></figcaption></figure> <figure><img src="https://4082525133-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa2OkFafBNY1uvQO4naAL%2Fuploads%2FcvB1TuDaRVXqklmEKXls%2FScreenshot%202026-06-22%20at%2011.00.11.png?alt=media&amp;token=cc1e8f14-3a3b-41c5-9b5a-60fed403498c" alt=""><figcaption><p>Order Detail Page</p></figcaption></figure> <figure><img src="https://4082525133-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa2OkFafBNY1uvQO4naAL%2Fuploads%2Fc25uMRveOrKoSI9XdxZZ%2FScreenshot%202026-06-22%20at%2011.01.19.png?alt=media&amp;token=00384d14-a18e-4b39-9453-95835065d998" alt=""><figcaption><p>Manage Bookings in backend</p></figcaption></figure></div>

## 4: Manage Insurance

### **4.1: Show Insurance Amount**

Go to: **WooCommerce >> Settings >> Booking & Rental >> Product Details >> Booking Form tab**

&#x20; This feature allows you to show/hide insurance amount in Booking Form

<figure><img src="https://4082525133-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa2OkFafBNY1uvQO4naAL%2Fuploads%2FOosjkX1P45kbduNn5ie7%2Finsurance-feature-brw-1.png?alt=media&amp;token=b6ce035a-e05d-41bb-9989-428de7714d8a" alt=""><figcaption></figcaption></figure>

### **4.2: Apply Tax for Insurance Amount**

Go to: **WooCommerce >> Settings >> Booking & Rental >> General >> Booking Conditions Tab**

<figure><img src="https://4082525133-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa2OkFafBNY1uvQO4naAL%2Fuploads%2FoGrQbHShVvTXssPtJvZX%2Fimage.png?alt=media&amp;token=5a549a11-ec57-4800-af33-4ee5b98f4a81" alt=""><figcaption></figcaption></figure>

This feature allows you apply tax for insurance amount or not

Before using this feature, [make sure tax is enabled](/brw/faqs/how-to-setup-tax-in-product.md) in your system settings.

### **4.3: Insurance amount will be paid once**

<figure><img src="https://4082525133-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa2OkFafBNY1uvQO4naAL%2Fuploads%2FcUbKSgdFEuA7XdGcgtzE%2Finsurance-feature-brw-3.png?alt=media&amp;token=70fc90f4-ef47-4808-8af6-a6efe7e0629d" alt=""><figcaption></figcaption></figure>

* **Tick The Checkbox**: If you want the full insurance amount to be paid at the first payment.
* **Leave the checkbox unticked**: &#x20;

if you want the insurance amount to be split into two parts:

\>> **The first part is paid along with the deposit**: The portion paid with the deposit depends on the deposit rate.

*Example:* If the deposit is set at 50% of the total amount, then 50% of the insurance amount will also be paid with the deposit.

* "**Regular price / Hour**": $5
* "**Amount of insurance**": $10
* "**Deposit**": 50 % ( "**Percentage amount of payment**")
* **Booking Duration**: 07:00 01/08/08/2025 to 07:00 02/08/08/2025

{% hint style="info" %}
→ Rental days = 24 hours

→ **Rental Fee** = 24 ( rental hours ) \* $5 ( Regular price / Hour ) = $120

Therefore,&#x20;

* Customer’s payable deposit for the first time payment is $60 ( 50% of $120 )
* Customer’s payable amount of insurance for the first time payment is $5 ( 50% of $10 ) because the portion paid with the deposit depends on the deposit rate ( 50% )

→ **Total deposit amount for for the first time payment**

\= Customer’s payable deposit for the first time payment + Customer’s payable amount of insurance for the first time payment

\= $60 + $5 = $65
{% endhint %}

<figure><img src="https://4082525133-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa2OkFafBNY1uvQO4naAL%2Fuploads%2Frhc2WFdF5nJrjhixLjZK%2Finsurance-feature-brw-4.png?alt=media&amp;token=e7cc0fa8-8784-4df1-b003-48c62ea29dfd" alt=""><figcaption></figcaption></figure>

\>> **The remaining part is paid with the final balance**

**Note:** Splitting insurance payments into two installments is only available when using the **"percentage of payment"** deposit type. It is **not applicable** when using the **"fixed amount"** deposit type.

<figure><img src="https://4082525133-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa2OkFafBNY1uvQO4naAL%2Fuploads%2FwuSFwY3mN3QarBQcROeq%2Fdeposit-brw.png?alt=media&amp;token=83ff6317-1339-448b-8347-79ffb1a8de25" alt=""><figcaption></figcaption></figure>

## 5: Manage Insurance

### 5.1: Paid once

**Tick The Checkbox "Insurance amount will be paid one"**: If you want the full insurance amount to be paid at the first payment.

<figure><img src="https://4082525133-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa2OkFafBNY1uvQO4naAL%2Fuploads%2FBuBrcsuTSSOlgQ6HN78C%2Fimage.png?alt=media&amp;token=8f7c1c90-24ce-4f4c-83ec-17a453a09f08" alt=""><figcaption></figcaption></figure>

Example

* Setup Insurance and Deposit for a product as follows:

<figure><img src="https://4082525133-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa2OkFafBNY1uvQO4naAL%2Fuploads%2FKV2KmGEPAJYqzT7SDg1B%2Finsurance-brw.png?alt=media&amp;token=90095e89-4fcd-4a13-bec7-f4e78cf425e5" alt=""><figcaption></figcaption></figure>

* Display in the Frontend

<figure><img src="https://4082525133-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa2OkFafBNY1uvQO4naAL%2Fuploads%2FvXi3HvIPMNPhikZlcHKs%2Finsurance-brw-1.png?alt=media&amp;token=358bcc71-f612-429a-96e6-d75dacf827f4" alt=""><figcaption><p>Booking at frontend</p></figcaption></figure>

<div><figure><img src="https://4082525133-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa2OkFafBNY1uvQO4naAL%2Fuploads%2FQXQ4tLPAVKaKRtan0W9W%2Finsurance-brw-3.png?alt=media&amp;token=c7e3297a-d930-4a30-a6a7-923bb1944631" alt=""><figcaption><p>Cart Page</p></figcaption></figure> <figure><img src="https://4082525133-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa2OkFafBNY1uvQO4naAL%2Fuploads%2F11xWGZ5BhaUPnw41HS2O%2Finsurance-brw-5.png?alt=media&amp;token=29f2d5b3-7abb-4788-92a1-2345f68b01cc" alt=""><figcaption><p>Order Detail at frontend</p></figcaption></figure></div>

Go to BRW >> Manage Bookings: You will see Insurance Status: Received

<figure><img src="https://4082525133-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa2OkFafBNY1uvQO4naAL%2Fuploads%2FRJtCxtih9HFepCUgshc8%2Finsurance-brw-6.png?alt=media&amp;token=a0b435d3-f096-4806-851c-18aa724945a9" alt=""><figcaption></figcaption></figure>

After the customer has completed the rental service, the insurance amount must be returned to the customer. Once the return is processed, the admin should update the insurance status to **"Paid"**.

* Firstly, click Order ID to Update Insurance

<figure><img src="https://4082525133-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa2OkFafBNY1uvQO4naAL%2Fuploads%2FB6aLTTyJGvIfcPbVrA6K%2Finsurance-brw-9.png?alt=media&amp;token=ef18d7eb-1bc7-43b3-98f2-2b689228fbd3" alt=""><figcaption></figcaption></figure>

* Then, click "update insurance" button, insert 0 and Save

<div><figure><img src="https://4082525133-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa2OkFafBNY1uvQO4naAL%2Fuploads%2FW0RWUtwY0tYhvgRt6OQV%2Finsurance-brw-7.png?alt=media&amp;token=139b9426-575f-4704-9a53-f2bce7a73168" alt=""><figcaption></figcaption></figure> <figure><img src="https://4082525133-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa2OkFafBNY1uvQO4naAL%2Fuploads%2FtEkTvGNir4WjwoEBInLH%2Finsurance-brw-8.png?alt=media&amp;token=66724670-f95d-4ec1-86e3-7d79f3f2502a" alt=""><figcaption></figcaption></figure></div>

* Finally, go to: Manage Bookings, you will see the Insurance Status change from 'Received' to 'Paid for Customer'

<figure><img src="https://4082525133-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa2OkFafBNY1uvQO4naAL%2Fuploads%2F0UzCtpgzNGFs9zyhcO45%2Finsurance-brw-10.png?alt=media&amp;token=72bf95f9-7b30-4299-81a1-12700cdc3e5c" alt=""><figcaption></figcaption></figure>

### 5.2: Paid 2 Times

**Leave the checkbox** '**Insurance Amount Will Be Paid Once**' **unticked: I**f you want the total insurance amount to be split into two payments:&#x20;

* The first when the customer pays the deposit
* The second when they pay the remaining balance

<figure><img src="https://4082525133-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa2OkFafBNY1uvQO4naAL%2Fuploads%2FDFkybdYOa82pohTzGNLB%2Finsurance-feature-brw-6.png?alt=media&amp;token=cfb66524-cb4b-4277-904a-0afdaad9082a" alt=""><figcaption><p>Example: Setup Insurance</p></figcaption></figure>

Example:&#x20;

* Setup Insurance and Deposit for a product as follows:&#x20;

<figure><img src="https://4082525133-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa2OkFafBNY1uvQO4naAL%2Fuploads%2Fd0QhCP1Jh19mAh6Np9JM%2Finsurance-brw-11.png?alt=media&amp;token=31e65237-cb7a-40f1-852f-0913370631e7" alt=""><figcaption><p>Setup Product</p></figcaption></figure>

* Booking at frontend:

<figure><img src="https://4082525133-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa2OkFafBNY1uvQO4naAL%2Fuploads%2F8dBmEnxgG8zCQWOhuZcD%2Finsurance-brw-12.png?alt=media&amp;token=77efd920-8c17-44d9-be54-d8b1bf0577be" alt=""><figcaption><p>Booking Form at frontend</p></figcaption></figure>

<div><figure><img src="https://4082525133-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa2OkFafBNY1uvQO4naAL%2Fuploads%2F6QbtKvTfzbWb2iQQGZvJ%2Finsurance-brw-13.png?alt=media&amp;token=eb6bcfda-5230-4706-bf7b-c33021cdd695" alt=""><figcaption><p>Cart Page</p></figcaption></figure> <figure><img src="https://4082525133-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa2OkFafBNY1uvQO4naAL%2Fuploads%2FPh4N17q9g7prEo0Xm4Jf%2Finsurance-brw-14.png?alt=media&amp;token=71f8df0e-26c5-44a4-ba76-9e58468ded70" alt=""><figcaption><p>Order detail at frontend</p></figcaption></figure></div>

Go to: **BRW >> Manage Bookings**: You will see Insurance Status: Received

<div><figure><img src="https://4082525133-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa2OkFafBNY1uvQO4naAL%2Fuploads%2FrEtmzFj81m8KVwLnXQZz%2Finsurance-brw-15.png?alt=media&amp;token=4ff84c49-7bab-47d3-9bb2-e6f286ef75de" alt=""><figcaption></figcaption></figure> <figure><img src="https://4082525133-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa2OkFafBNY1uvQO4naAL%2Fuploads%2FTHerMyYAWMUbiEnpHqtb%2Finsurance-brw-16.png?alt=media&amp;token=2f1306b2-5be8-436d-ace0-87ce2f6c27c9" alt=""><figcaption><p>Order Detail</p></figcaption></figure></div>

Because the customer are using deposit (50%), so the customer have to payment remaining amount. There are 2 ways for customers to pay remaining amount

[Payment at office directly](#id-3.2.2-payment-at-office-directly)

[Payment via a link](#id-3.2.3-payment-via-a-link)

#### a) Payment at office directly.

Click "Pay Full (office)" button

<figure><img src="https://4082525133-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa2OkFafBNY1uvQO4naAL%2Fuploads%2FPUAyi9SlfoWiESxUEnYn%2Finsurance-brw-17.png?alt=media&amp;token=e9a4abe5-b488-449d-94ed-17b6d54891ec" alt=""><figcaption></figcaption></figure>

Go to BRW >> Manage Bookings >> you will see:\
\- **Insurance Status**: Received  \
\- **Deposit Status**: Full Payment

<figure><img src="https://4082525133-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa2OkFafBNY1uvQO4naAL%2Fuploads%2FevFCnRAd36wj9t3AZgHQ%2Finsurance-brw-18.png?alt=media&amp;token=e79a2ccf-998c-4d56-ab56-3f6bf98c4138" alt=""><figcaption></figcaption></figure>

After the customer has completed the rental service, the insurance amount must be returned to the customer. Once the return is processed, the admin should update the insurance status to **"Paid"**.

To Update insurance status to 'Paid' for the customer

* Firstly, click Order ID to Update Insurance

<figure><img src="https://4082525133-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa2OkFafBNY1uvQO4naAL%2Fuploads%2FexZFN01kA52PieL0bWHm%2Finsurance-brw-19.png?alt=media&amp;token=704ed2f5-2ca4-4b02-9aa7-5d3e1e2c1e2e" alt=""><figcaption></figcaption></figure>

* Then, click "update insurance" button, insert 0 and Save

<div><figure><img src="https://4082525133-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa2OkFafBNY1uvQO4naAL%2Fuploads%2FPKa4xrLU4JHa2MDMzFRq%2Finsurance-brw-20.png?alt=media&amp;token=e9e57fa5-df4c-4223-a7bc-d52fcad07a67" alt=""><figcaption></figcaption></figure> <figure><img src="https://4082525133-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa2OkFafBNY1uvQO4naAL%2Fuploads%2FKrvC1yMPOvmfWssIEAsN%2Finsurance-brw-21.png?alt=media&amp;token=a3848279-abdc-481f-ad83-8eaff619232c" alt=""><figcaption></figcaption></figure></div>

* Finally, go to **BRW >> Manage Bookings** : You will see Insurance Status: "Paid for Customers"

<figure><img src="https://4082525133-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa2OkFafBNY1uvQO4naAL%2Fuploads%2FkBl3FyUFZMMsMa1J4cNa%2Finsurance-brw-22.png?alt=media&amp;token=93396def-4abd-4b95-a6e2-a94fc5e8f88f" alt=""><figcaption></figcaption></figure>

#### b) Payment via a link

The Admin can create "Remaining Orders" or The System will create them automatically. This depends on your setting.&#x20;

If you want to manually create remaining orders, set as follows:&#x20;

<figure><img src="https://4082525133-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa2OkFafBNY1uvQO4naAL%2Fuploads%2FtGmmCoSjVR2e4KeH9ppX%2Finsurance-brw-29.png?alt=media&amp;token=43c2ebb4-62e7-4b39-87bd-6c65026fe34e" alt=""><figcaption></figcaption></figure>

After creating Remaining Order, you will see 2 orders in system: the Original Order and the Order for remaining amount with Insurance Status: Received

<figure><img src="https://4082525133-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa2OkFafBNY1uvQO4naAL%2Fuploads%2FvB8JtrPCwFkNVJXOz1qc%2Finsurance-brw-30.png?alt=media&amp;token=035cc4ed-0b46-4839-9a80-a9048933d1d9" alt=""><figcaption><p>Manage Order</p></figcaption></figure>

After the customer pays the Order for remaining amount, you will have to update Order Status of Remaining Order  from "Pending Payment" to "Processing"

<figure><img src="https://4082525133-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa2OkFafBNY1uvQO4naAL%2Fuploads%2FegVLA9iUWgd8f08DXG0b%2Finsurance-brw-31.png?alt=media&amp;token=c772fc2d-e9df-4450-9ae8-35910a3b091c" alt=""><figcaption></figcaption></figure>

After the customer paid has completed the rental service, the insurance amount must be returned to the customer. Once the return is processed, the admin should update the insurance status to **"Paid"**. ( have to update Insurance in Both Orders: Original Order and Remaining Order )

To Update insurance status to 'Paid' for the customer

* Firstly, click Order ID to Update Insurance

<figure><img src="https://4082525133-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa2OkFafBNY1uvQO4naAL%2Fuploads%2F7jy3KPWhG4e7he45KbrB%2Finsurance-brw-32.png?alt=media&amp;token=1318c05d-b3ef-49aa-9e41-48594b94411a" alt=""><figcaption></figcaption></figure>

* Then, click "update insurance" button, insert 0 and Save

<div><figure><img src="https://4082525133-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa2OkFafBNY1uvQO4naAL%2Fuploads%2F0T09AEB3rfmyN1pWOVN5%2Finsurance-brw-33.png?alt=media&amp;token=29030db5-0ad0-41d4-9352-8abb437009a0" alt=""><figcaption></figcaption></figure> <figure><img src="https://4082525133-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa2OkFafBNY1uvQO4naAL%2Fuploads%2FgHLUgaDNB3OpT5ihNAYr%2Finsurance-brw-34.png?alt=media&amp;token=8ce5b5c0-3aac-4e76-a8ae-7291c8772fcf" alt=""><figcaption></figcaption></figure></div>

* Finally, go to: Manage Bookings, you will see that "insurance status" change from "Received" to "Paid for Customers"

<figure><img src="https://4082525133-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa2OkFafBNY1uvQO4naAL%2Fuploads%2FFvNhfU4drQr8kroZBiAg%2Finsurance-brw-35.png?alt=media&amp;token=a5cdc101-e5fa-4731-a717-fbe059cb648f" alt=""><figcaption></figcaption></figure>
